Privacy Policy

1. Introduction

At Shejar, we are committed to respecting and protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and the rights you have as a user of our mobile application. By using Shejar, you agree to the practices described in this policy.

2. Information We Collect

We collect a limited amount of user information solely to provide the core functionality of the app. The data collected includes:

• Your general location (to show items near you).
• Your name or display name (optional).
• A contact number or means of communication, shared only when you mutually agree to exchange an item.
• Information about the items you list, such as photos, descriptions, and duration of availability.
• Feedback and confirmation related to transactions.

We do not collect or request sensitive personal data, financial information, or private communication records.

3. How We Use Your Information

Your information is used exclusively to:

• Facilitate the discovery of nearby items.
• Notify you when someone is interested in your item or accepts your interest.
• Connect givers and seekers through contact details upon mutual agreement.
• Maintain accountability through feedback and product confirmation mechanisms.

We do not use your information for advertising, marketing, or analytics beyond internal performance monitoring.

4. Data Sharing and Disclosure

We do not sell, rent, or share your data with any third-party companies or advertising networks.

Your phone number or contact details are shared only when:

• A seeker expresses interest in an item.
• The giver manually accepts that request.

Shejar does not mediate any further interaction, including arranging pickups or handling complaints.

5. Data Storage and Retention

User data such as listings and feedback are stored securely and retained for purposes of improving the reliability of the app and preventing fraud. Users may request account deletion at any time, which will also remove associated data.

6. Security Measures

We take reasonable steps to ensure your data is protected against unauthorized access, modification, or disclosure. However, no mobile application or internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

7. User Rights and Choices

As a user, you have the right to:

• Access and review the data associated with your account.
• Request correction or deletion of your information.
• Opt out of non-essential communications.

For assistance with any of these requests, contact us at support@shejar.com.

8. Children's Privacy

The Shejar app is not intended for individuals under the age of 18. We do not knowingly collect or store information from anyone in this age group. If you believe a child is using the platform inappropriately, please contact us immediately.

9. Updates to this Privacy Policy

We may revise this policy periodically. When changes are made, the "Last Updated" date will be revised accordingly. Your continued use of the app after any updates means you accept those changes.

10. Contact

If you have any questions or concerns about this Privacy Policy, please email us at: support@shejar.com